Privacy

What is collected

The public site can be used without an account. Google Calendar handles appointment scheduling. After scope and payment terms are agreed, Stripe can process payment through its hosted checkout. Information you choose to share when booking or by email is used to respond to your inquiry and deliver agreed work. Do not send passwords, private keys, recovery codes, payment-card details, or other secrets in ordinary messages.

Where agreed for project delivery, Trello may host a private board and project information. Existing direct-client records may also remain in Trello.

Anonymous measurement

Site-generated navigation and booking-handoff events use allowlisted fields. A calendar handoff measures a click, not a confirmed appointment or sale. Names, email addresses, free-text problems, and payment details are not included in these events.

When configured, PostHog receives these limited events without analytics cookies, person profiles, session replay, heatmaps, or autocapture. Google Analytics or Google Tag Manager may also be configured and may use cookies under Google's policies. Optional analytics scripts and site-generated events honor Do Not Track and the footer analytics control. Disabling analytics does not prevent navigation or booking.

Service providers

• Atlassian/Trello hosts private client-delivery boards and invitations.
• PostHog may receive the limited events described above when configured.
• Google provides appointment scheduling and, when configured, analytics services.
• Stripe processes payment information on its hosted checkout for accepted engagements.
• The hosting and email providers process the minimum technical or message data needed to operate the site and answer inquiries.

Howdy Carter does not sell personal information or use it for cross-context behavioral advertising.

Use, retention, and choices

Information is used to provide and secure the service, process billing, communicate about work, resolve support issues, and meet accounting or legal obligations. Anonymous product analytics are retained for up to twelve months. Billing records may be retained for the period required by tax and accounting rules. Delivery records are retained while they support the client relationship, service history, or a legal obligation, then deleted or de-identified when no longer needed.

You may ask to access, correct, or delete information controlled by Howdy Carter. Atlassian and other providers may also offer their own account and privacy controls.

Contact

Email chris@howdycarter.com with a privacy request or question.